Shipping policy

Shipping Policy

Shipping Method

We offer a single, reliable shipping option for all orders placed on AinuKanto. All items including Tops, Skirts, and Pants are shipped via our Standard Shipping service. This method ensures your order is processed and delivered with care.

Processing Time

Orders are typically processed within 1–2 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive an email notification with tracking information once your order has been shipped.

Delivery Time

Standard Shipping delivery times vary depending on your location. Estimated delivery is between 5–10 business days for domestic addresses and 10–20 business days for international destinations. Please note that these are estimates and actual delivery times may be affected by customs or local postal services.

Shipping Costs

Shipping fees are calculated based on the total weight of your order and the destination address. The exact cost will be displayed at checkout before you complete your purchase. Please note that we do not offer free shipping on any orders, regardless of order value or quantity.

Order Tracking

Once your order is shipped, you will receive a tracking number via email at the address you provided during checkout. You can use this tracking number to monitor your shipment's progress. If you have any questions about your order's status, please contact us at [email protected].

Delivery Issues

If your package is lost, damaged, or delayed beyond the estimated delivery window, please reach out to our support team at [email protected]. We will investigate the issue and work to resolve it as quickly as possible. Please note that we are not responsible for delays caused by customs clearance or incorrect shipping addresses provided by the customer.

Address Accuracy

It is your responsibility to ensure that the shipping address provided during checkout is correct and complete. AinuKanto is not liable for packages delivered to incorrect addresses due to customer error. If you realize an error after placing your order, please contact us immediately at [email protected] and we will do our best to update the address before shipment.

International Shipping

For orders shipped outside of our domestic region, customs duties, taxes, and import fees may apply. These charges are the responsibility of the recipient and are not included in the shipping cost. Please check with your local customs office for more information before placing an order.

Contact Us

If you have any further questions about our shipping policy, please do not hesitate to email us at [email protected]. We are happy to assist you.